Black Cat Security Services and Training Institute

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Black Cat Seucrity Services dedicated to uplifting the standards of service in the security industry through comprehensive and innovative training of security personnel. Each Black Cat Security Services security practitioner, from security guards to senior management, undergoes entry-level and continuous training programs conducted by BCSS, providing the individual with world-class skills in threat detection, protection, combat, fire-fighting, materials control & accounting, as well as soft-skills such as courtesy, positive attitude and loyalty towards client. BCSS's pathbreaking training modules enable security guards not only to handle physical security requirements, but also situations that call for intelligence and judgement.

Basic Training

BCSS provides a training programme to all security personnel before being placed on assignment which includes :

Physical Training

We provide physical training to our security professionals to overcome any kind of physical threats. The physical training includes drill, physical conditioning & unarmed combat.

Professional Training

BCSS provides professional training to its security personnel to effectively handle any kind of emergency including personal protection, security patrolling, industrial unrest, liason with police and filing of FIR, record keeping of men, materials and vehicles...

People Skills Training

BCSS provides People skills training to its security personnel to effectively handle all aspects of industrial relations with goverment departments, customer care etc...

Positive Attitude

BCSS holds many sessions to develop a positive attitude in its security personnel to cope with difficult real-life situations without bitterness or any negativity.

Environmental Training

BCSS Group also trains its security personnel to be eco-friendly in their outlook and care for the environment.

PHYSICAL TRAINING

Drill

To enable the trainee to carry out the duties as uniformed security staff in immaculate dress, having smart, crisp movements, responding promptly to orders of superiors in a disciplined manner at all times.

Physical Conditioning & Unarmed Combat

To improve physical fitness of the trainee, enabling him to be capable of carrying out sustained work, thereby contributing to a healthy body capable of resisting small illnesses. He learns also learn to handle certain violent situations.

PROFESSIONAL TRAINING

Search and Blocking

BCSS provides this training to make the trainees aware of the importance of security patrols in maintaining security and safety of the organisation’s premises. At the end of the training session, the trainee is able to prevent thefts and pilferage and other crimes, illegal encroachments, accidents and report any breaches of safety regulations, unauthorised entry at the organisation’s premises, particularly at night.

Personal Protection

BCSS provides this training to enable the trainees to carry out the tasks of basic unarmed personal protection. After training, the security personnel are able to provide protection to the designated individuals.

Emergency Situations and Actions of Security Staff Thereupon

BCSS provides this training to prepare the trainees to be able to recognise an emergency pertaining to fire, bomb threat, dacoity, arson, riot, serious injury, drunkenness and sexual harassment and to take immediate and appropriate action to come to the help of the victims without loss of time.

Liaison with Police and Filing an FIR

BCSS provides this training to make the trainees aware of the importance of maintaining good liaison with the local police, and learn how to file an FIR in accordance with the existing laws, rules and regulations.

Corporate Office

BCSS provides this training to identify and assess threats to the vulnerable areas and vital points in the corporate office with particular reference to VIPs working there and use the deterrent effect of patrolling there.

Industrial Unrest and Right of Private Defence and Legal Aspects

BCSS provides this training to make the trainees aware of legal aspects of crime, their statutory rights of private defence, union activities, rights and limitations and the role of security staff in situations of industrial unrest.

PEOPLE SKILLS TRAINING

Today security personnel are not expected to be mere gatekeepers. Keeping this fact in mind, BCSS provides appropriate training to make its security personnel flexible and capable to meet the client's requirements. After this training, the security guard gains an end-client "service" orientation, courtesy, politeness, pleasant demeanour and positive attitude.

Social skill is one of those which includes :

Client and Industrial Relations

BCSS provides this training to make the trainees aware of maintaining proper relations with the public and the organisation’s employees. At the end of the training sessions, the trainees shall have elementary knowledge of maintaining good public relations and to resolve various types of inter-personal conflicts.

Customer Care

BCSS provides this training to make the trainees aware of the fundamental importance of caring for the customers and maintaining best relations with them so that they will be able to conduct themselves well and give an excellent first impression to every customer. To be aware of personal hygiene, displaying positive and helpful attitude towards the customer and to be careful about customers.

POSITIVE ATTITUDE TRAINING

BCSS attempts to inculcate a sense of positiveness in our personnel. Our goal and hope is that the positive attitude emnating from our staff will enthuse everyone at the client site to bring out the best in all. At the end of the training session, the traines imbibe respect and love for customers, superiors, colleagues and subordinates; is sensitive about good inter-personal relations, inculcate the habit of following the orders of superiors with no question raised; learn to be enthusiastic and sincere in work; has an urge to improve professionally; learns to maintain positive and happy attitude at home as well as on the job; learns to take pride in the job, and in the Organsiation; become a positive influence on other colleagues.

	All our programs lay stress on positive attitude.
	Attitude emnates from the thinking process.
	The beads of academic and professional subjects in our programs are strung together by the thread of positive attitude. This, we believe, acts as a powerful lever for change and the benefits go far beyond the ability to do the job in hand.
	It is more about changing values and behaviour. This encourages employees to think about their role in the organisation in a wider context.
	Overall the employees feel valued by the organisation and are therefore more loyal to it.
	Thus, by the end of the program, each of our security guards is an effective performer plus an asset to your organisation.
	Our programs create not only good professionals but also good human beings.

ENVIRONMENTAL TRAINING

Ourguards are made to realize the importance of being a part of the biosphere. As such, they are taught to treat resources with respect conserve and not waste - and wherever possible contribute towards the cause of protecting the environment.

SPECIALIZED TRAINING

Fire Prevention and Fire Fighting
We provide special training to our security personnel to make them aware of the causes of fire, the types of fire, operate various types of fire extinguishers and other equipment generally used for putting off fire. At the end of the training session, the trainee is able to know what to do in case of a fire emergency, their duties as part of a fire fighting party, cordon party, salvage party, rescue party, take precautions to prevent out-break of fire and if required be able to organise the existing manpower in these groups.

First Aid and Evacuation Procedure
We provide special training to have elementary knowledge of serious accidents and serious illnesses, give first aid to the victims under the circumstances of serious burn injury, gas victims, victims of de-hydration, cardiac attack and electric shock. At the end of the training session, the trainee is able to obtain assistance to evacuate the victims for specialised treatment and have knowledge of contents and usage of first aid box.

Traffic Control
We prepare all BCSS personnel to carry out one of the most important assignments that they frequently do i.e., Access and Traffic Control. The main purpose of this training is to make them able to handle all visitors, government personnel, contractors, employees and their relations, casual labour, and others on the organisation’s premises; control and account for the keys to the organisation's property and premises; control incoming and out-going materials with the view to avoid pilferage; control the entry and exit of all types of vehicles and maintain records on the computer or in registers.

Handling Threat of Bomb/Explosive
We provide special training to our security personnel to take precautionary steps in case of threat of bomb/explosives, reduce the damage as far as possible, obtain assistance from government agencies concerned, lead the organisation’s employees to safety (crowd control), assist the police bomb disposal squad in their investigation of the threat and/or explosion.

OTHER TRAINING

Besides basic and specialized training, we also provide other training modules like supervisory training, pre-job training and refresher training for our security personnel.

Supervisory Training
We provide supervisory training to those security personnel found capable of supervisory duties. This training module covers supervison, leadership, human relationship management, substance abuse detection and counselling, mentoring, psychological aspects of leadership, emergency response, etc.

Pre-Job Training
According to each client's requirements, all BCSS security personnel are given appropriate pre-job orientation & training. This training is based on the client's specifications, job complexity and level of responsibility.

Refresher Training
We give mandatory refresher training to all our security personnel twice a year. More frequent training is provided as per the client's needs and the performance of each specific individual.